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Hiring the right Drupal developer is crucial to ensuring your project’s success. Drupal, as a powerful and flexible Content Management System (CMS), has been the backbone of many complex websites ranging from government portals to e-commerce platforms. However, hiring a developer without clear criteria can lead to project delays, budget overruns, and subpar results.
In this multi-part article, we will explore the five golden rules that will help you hire dedicated Drupal developers who are not only skilled but also committed to your project’s goals. This first part will focus on understanding your own project needs clearly — a critical step often overlooked by businesses but which forms the foundation of a successful hiring process.
Drupal development is not a simple plug-and-play task. The CMS is highly modular and flexible, allowing for extensive customization through modules, themes, and integrations. But this power comes with complexity. A developer who lacks the right experience or focus can make mistakes that may compromise your website’s functionality, security, or performance.
Dedicated Drupal developers are professionals who work exclusively or primarily on your project, offering focused attention and accountability. Hiring such dedicated professionals gives you advantages like better communication, faster issue resolution, and more tailored solutions.
However, finding such developers is a challenge. Drupal is a niche skill, and many developers may claim proficiency but lack deep expertise or commitment. Moreover, businesses sometimes rush into hiring without a clear understanding of what they really need. This article will guide you through the five golden rules that will ensure your hiring process is strategic, thorough, and effective.
The very first step before you even start looking for developers is to define your project needs in the clearest possible terms. This may sound obvious, but it is often underestimated. Many organizations approach hiring with vague ideas or incomplete requirements, hoping that the developer will fill in the gaps. Unfortunately, this rarely works.
To effectively define your needs, consider the following aspects:
Start by specifying what kind of website or application you want to build. Is it a corporate website, an online store, a community forum, or a government portal? Each type has different technical and user experience demands.
Examples:
Also, clarify the business goals you want to achieve through the project:
List all the essential features you expect in your Drupal site. Be as specific as possible. Typical Drupal features include:
If you require custom modules or unique functionalities, mention those upfront.
Define your project timeline, including:
A clear timeline helps you find developers who can commit within your schedule.
Be transparent about your budget. It helps filter candidates who are realistically aligned with your financial scope. Some developers or agencies may offer flexible pricing or phased approaches if the budget is tight.
If you already have a Drupal site or infrastructure, document:
This information is crucial for developers to assess complexity and migration needs.
Failing to define your project properly can result in:
Picking up from where we left off in Part 1, once you have clearly defined your project needs, the next crucial step is to identify and evaluate the technical skills and experience of potential Drupal developers. This is Golden Rule 2 — Look for Proven Drupal Experience and Technical Expertise.
Drupal is a complex, feature-rich CMS that requires not just general programming skills but deep expertise in its architecture, modules, and best practices. Unlike some simpler CMS platforms, Drupal development involves understanding its unique ecosystem, including:
Hiring someone with a generic programming background but no strong Drupal experience often leads to poor code quality, increased bugs, and delays. Drupal’s learning curve is steep, and expertise directly impacts the outcome and maintainability of your project.
When searching for dedicated Drupal developers, it is essential to look beyond just resumes or generic claims of Drupal knowledge. Here are the key factors that define proven Drupal expertise:
Experience matters. Developers with multiple years working exclusively on Drupal projects usually have encountered and solved a broad range of challenges, from basic site setup to complex module development.
Depending on your project complexity, choose developers with experience that aligns with your needs.
Reviewing a developer’s portfolio is a powerful way to assess their practical experience. Look for:
Many Drupal developers showcase their work on GitHub or personal websites. You can also request case studies or client references.
Drupal offers official certifications like the Acquia Certified Drupal Developer or Drupal Grand Master. While certification alone is not a guarantee of skill, it indicates commitment and foundational knowledge.
Additionally, developers who continuously upgrade their skills through courses, DrupalCon events, and community contributions tend to stay current with evolving best practices.
A strong sign of a skilled Drupal developer is active participation in the Drupal community. This can include:
Such involvement shows passion, commitment, and a deep understanding of the platform.
Evaluating Drupal experience is only part of the equation. Technical expertise in related areas is equally important to ensure your developer can deliver a comprehensive solution.
To verify the technical expertise of your candidates, consider the following steps:
Provide candidates with Drupal-specific coding challenges or problem-solving tasks. For example:
These tests should reflect real project scenarios to assess practical skills.
Ask candidates in-depth questions about:
Focus on problem-solving approaches and past experiences rather than theoretical knowledge alone.
Request code samples or GitHub repositories of previous Drupal projects. Review code quality, adherence to Drupal coding standards, documentation, and modular design.
Contact previous clients or employers to verify:
In the previous parts, we discussed defining your project requirements clearly and ensuring your candidates have proven Drupal experience and technical expertise. But even if a developer is technically sound, the project can still fail due to poor communication or misalignment in work ethics. That brings us to Golden Rule 3: Evaluate Communication Skills and Cultural Fit.
Hiring dedicated Drupal developers means you’re likely engaging them for a longer duration. You want not just a coder, but a collaborator who understands your vision, keeps you in the loop, and works with your team seamlessly.
A developer might be brilliant technically but still fail to deliver on expectations if they can’t communicate:
These communication gaps can lead to missed deadlines, budget overruns, and ultimately, a failed or subpar product.
Clear communication bridges the gap between vision and execution. It keeps everyone aligned, ensures transparency, and allows for quick issue resolution.
When evaluating communication skills, consider these aspects:
A good developer should not just hear but understand your requirements. During your initial calls or interviews:
Since many remote projects rely heavily on tools like email, Slack, or project management platforms (e.g., Jira, Trello, Asana), strong written communication is non-negotiable. Look for:
Timely communication is key. A developer who disappears for days or takes too long to respond can stall your entire project. Test responsiveness early during the trial period or even during the interview process.
How does the developer take feedback?
Before hiring, align on communication workflows:
Ask for examples of how they’ve managed communication in past projects. A developer who has worked in Agile or Scrum teams usually has good experience in collaborative communication.
Cultural alignment ensures that your developer shares values similar to your team or organization. This includes work ethics, time zone compatibility, and professional behavior.
For example, if you’re based in the U.S. and hire a developer from India, ensure there’s at least 2-3 hours of overlapping work hours for real-time collaboration.
The closer their work style is to yours, the easier it is to maintain a productive relationship.
This can be gauged through reference checks and observing behavior during trial tasks.
A great developer will be more invested if they understand and align with the purpose of your project or product.
For instance, if you’re building a non-profit education platform using Drupal, developers who have worked on similar projects or care about education will be more motivated, resulting in better contributions.
Ask questions that go beyond technical knowledge. Some good examples include:
These reveal soft skills, values, and work ethics.
Before committing long-term, assign a paid test project. Observe how they:
Even a 5-day trial can reveal a lot about working chemistry.
If you already have an internal team or other freelancers, see how well the candidate collaborates with them. Ask your team for feedback on the new developer’s responsiveness, communication, and flexibility.
Avoid developers who:
Hiring someone who doesn’t align with your culture or communication expectations can lead to misunderstandings, resentment, and poor performance.
Communication and cultural fit become even more important if you’re planning to work with the developer long-term. Here’s how you can support ongoing success:
When both parties feel heard and respected, productivity and innovation follow naturally.
Up until now, we’ve explored how to define your requirements clearly, verify technical skills, and ensure effective communication and cultural fit. But hiring a dedicated Drupal developer isn’t just about the ability to code what you ask — it’s also about how they handle challenges that inevitably arise during development. This brings us to Golden Rule 4: Assess Problem-Solving Ability and Proactive Attitude.
In the real world of software development, things go wrong: bugs pop up, servers crash, modules conflict, or third-party integrations misbehave. A good developer follows instructions. A great developer finds solutions before you even know there’s a problem.
Drupal is an incredibly powerful and flexible content management system (CMS), but that complexity comes with challenges:
In all of these scenarios, your Drupal developer becomes the first line of defense. You want someone who doesn’t panic — but investigates, identifies root causes, and presents solutions with minimal downtime.
Does the developer approach problems logically? Do they know how to break big issues into smaller, testable hypotheses?
For example, if your website starts returning a 500 error after a new module is enabled, a strong problem-solver will:
Do they know where to find answers beyond documentation? A good Drupal developer will be comfortable using:
Emergencies will happen. Look for developers who stay calm, keep stakeholders informed, and act methodically.
Ask:
Can they use the available tools to narrow down issues?
These skills save time and reduce the risk of repeated problems.
Technical problems are one part of the equation. Equally important is whether your developer takes initiative. A proactive developer:
Ask situational and behavioral questions to assess initiative:
Look for responses that show the developer takes ownership and responsibility.
Nothing reveals problem-solving better than action. Here’s how to structure a paid trial:
Provide a broken Drupal site or feature (or use a sandbox project). Ask them to:
Give a working but slow or poorly coded Drupal feature and ask how they’d optimize it. See how they:
Give a basic requirement like “a site with multi-user roles and content restrictions” and ask for an outline of how they’d approach it using Drupal’s features (roles, permissions, content types, views, etc.).
Once hired, you can promote and support this skillset by enabling the developer with:
When you provide the right ecosystem, a good problem solver will thrive.
| Criteria | Proactive Developer | Reactive Developer |
| Issue Handling | Flags issues before they affect end users | Fixes issues only when they break something |
| Communication | Sends regular updates, asks for feedback | Responds only when asked |
| Suggests Improvements | Yes – proactively recommends better ways | Rarely offers suggestions |
| Handles Ambiguity | Comfortable making decisions based on context | Asks for hand-holding at every step |
| Deadline Management | Updates on possible risks early | Informs only when deadlines are missed |
Hiring the former can turn your Drupal project from “done” to “delightful.”
If you spot these red flags early, it’s best to keep looking.
Project Scenario: A client wanted to migrate a Drupal 7 site to Drupal 10 with a new front-end framework (React).
Reactive Developer’s Approach: Waited for full specs, stuck strictly to what’s assigned, failed to flag deprecation issues until they broke the site.
Proactive Developer’s Approach: Flagged the complexity of deprecated hooks in Drupal 7, created a phased migration plan, suggested contrib modules to ease migration, and involved the design team early to avoid theming mismatches.
Result: The proactive developer completed the project 3 weeks earlier, reduced bugs by 70%, and improved admin UX by suggesting custom entity types.
After defining your needs, assessing technical expertise, ensuring communication alignment, and confirming the developer’s problem-solving attitude, we now come to Golden Rule 5 — Choosing the Right Hiring Model and Engagement Approach.
Even the most skilled developer may underperform if placed in the wrong structure. Hiring the right type of developer in the right way — whether in-house, freelance, or through an agency — directly influences productivity, budget utilization, and project success.
This part explores how to select the optimal hiring model, negotiate effectively, and build a structured workflow that benefits both you and the developer.
There are three main ways to hire a dedicated Drupal developer:
Who they are: Independent professionals working on a contract basis, often found via platforms like Upwork, Freelancer, or LinkedIn.
When to consider:
Pros:
Cons:
Who they are: Full-time employees on your payroll, working exclusively for your organization.
When to consider:
Pros:
Cons:
Who they are: Firms with teams of Drupal professionals offering full-service development, design, QA, and support.
When to consider:
Pros:
Cons:
Choosing a hiring model shouldn’t be based only on cost. Consider these factors:
| Factor | Freelancers | In-House Developers | Agencies |
| Project Size | Small/Medium | Medium/Large | Medium/Large/Enterprise |
| Budget | Low/Moderate | High | High |
| Duration | Short-Term | Long-Term | Variable/Flexible |
| Control & Supervision | Moderate | Full | Managed by Agency |
| Speed of Execution | Moderate | Depends on Team Size | Fast & Scalable |
| Expertise Range | Limited | Deep but narrow | Broad and Multidisciplinary |
Once you choose the type of hire, you must also define how they’ll work with you. Common engagement models include:
Negotiation is not just about cost. It’s about setting expectations that ensure a win-win:
Be specific about modules, themes, integrations, and expectations from the developer.
Select tools for communication (Slack, Zoom), task management (Jira, Trello), and code repository (GitHub, GitLab).
This is critical if working with remote developers across time zones.
Track performance through:
Always propose a 1-2 week paid trial to assess compatibility before committing to longer contracts.
Once hired, your developer should work within a structured workflow:
Organize tasks into sprints, conduct daily stand-ups (even async), and track progress.
Ensure the developer uses Git branches, commits with messages, and regularly pushes updates.
Have senior developers or team leads review code before merging to master branch.
All updates should be tested on a staging server before going live.
The developer should maintain logs, document changes, and update system architecture notes.
Before finalizing the engagement:
Avoid developers or agencies that:
You don’t have to stick to one model. Some companies successfully use:
Choose based on your growth trajectory and operational comfort.
Hiring a dedicated Drupal developer isn’t just about filling a technical role — it’s a strategic decision that can shape your project’s trajectory, user experience, and long-term scalability. Whether you’re launching a custom content portal, migrating an enterprise CMS, or simply improving site functionality, the developer you choose becomes an extension of your vision.
Let’s quickly revisit the five golden rules:
Each rule builds on the previous one, forming a comprehensive strategy to avoid bad hires, misaligned expectations, and project derailments. With Drupal evolving rapidly and more businesses adopting open-source solutions, the competition for top developers is only getting tighter.
By applying these golden rules:
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