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Why Managed support services?

Managed support services – A reliable partnership for smoother business operations

Managed support services help businesses to carry out their core business operations by entrusting their IT operations and support services to a reliable partner.

Managed support services – To help business plan their future strategically

A reliable managed support service helps businesses get rid of outdated systems, enhance their existing capabilities, strengthen security and thus stay ahead in the market.

Managed support services – Witnessing a surging demand

Over the years there has been an increased surge for managed services by many businesses and its global market is expected to reach $356.24 by 2025.

Our role will cover

  • Dedicated technical manager
  • Regular health checks
  • Multi-site cover
  • On-site consulting

We will provide you with a dedicated technical manager to ensure consistency and continuity for your project. Such a person will work as an extension of your team and will get the issues resolved quickly.

Our team will offer you regular checks within your supported systems and will look for areas with risks. By analyzing your current configurations, our team will make recommendations and actions for enhancements.

We will help your build and manage your storage by having a centralized system with all your hardware and software products. Now this will help you manage your multi-site environment cost-effectively.

Our on-site consulting service will cover to resolve any critical issues that comes up in case of your software, configuration or hardware. Our team will respond quickly by coming up with solutions.

Managed support services we offer

Application maintenance services

Businesses need an application that works seamlessly to help with the smooth functioning of different processes. We help you keep your applications up-to-date with the changing dynamics of the market so that you stay ahead of the competition and the same reflects in your business growth.

Data maintenance services

Our team of experts has the expertise in creating data models of varying business needs. This helps us to deliver scalable and stable data architecture for enterprise data management. It is important for organizations to have a systematic approach to keep their business data organized and up-to-date and our team can help exactly with the same with our data maintenance services.

Legacy application migration services

Here we offer you to revamp your current applications by leveraging newer technologies or move it to a better version for higher productivity and greater efficiency. Our legacy application migration services will help you update your legacy applications to the changing business needs while keeping the risks to the minimum.

Arrange for free discovery call

We will understand your requirement and will suggest best features for your store.

Managed support services company

Managed support services company

Here at Abbacus Technologies we provide managed support services to our business clients with the main objective of helping them reduce their operational expenses. Our role lets clients relieve themselves from the responsibility of taking care of their IT operations on daily basis. All our services are aimed at reducing risks while improving the efficiency of client’s business solutions.

Our Process

Abbacus Technologies follow a result-oriented approach when offering managed support services to business clients. We follow agile methodology when delivering our services and this helps us to constantly deliver the best that will help businesses with increased efficiency, flexibility, and productivity.

Step 1 - Analysis

Our team will start by analyzing the current IT solutions of your business. After that, we conduct meetings and interviews with all the stakeholders to discuss different parameters of their current business solution.

Step 2 - Planning

Based on the learnings from the above step, our team will come up with a detailed plan on what and how the support service will be delivered. Once everything has been approved by the client, the responsibility of the entire IT infrastructure and the related components will be passed on to our team.

Step 3 - Service delivery

Based on the needs of our business clients, we here offer a wide range of support services. The support service is regularly analyzed and detailed reports are generated at regular intervals and send to clients to let them know the progress of the work.

Step 4 - Improvements

Our team of experts keeps coming up with effective proposals and innovative ideas suggesting improvements and enhancements to the IT infrastructure of your business as well as their solutions.

Hire a dedicated team for your managed support services

Here at Abbacus Technologies, we have a dedicated team of field experts who are capable of offering you the required managed support services that your business needs. You can hire an expert or a team of experts based on your project needs. Here we provide flexible hiring models to choose from to simplify your job.

+ Years of Experience

Agile Project Development

% Repeat Clients

Transparency & Flexibility

+ Client Catered

Cost-Efficient

24x7 Support

Certified Developers

Cost estimation of your Managed support services project

Managed support service needs of businesses are different and so it is not possible to give cost estimation straightaway. Based on the kind of services your business requires and the areas where you will need external support will decide the budget to accomplish it. If you wish to go ahead with managed support service for your business solutions then talk to our team to get a cost estimation.

Dedicated Team

UX research, wireframing, and UI design meeting the latest market trends are resourced in this process.

Time-based Billing

The steps of web application development are segregated in small chunks and allotted a deadline.

Lump-Sum

In this step, the server deployment is done according to decided timeframes.

FAQs

  • Q1. Will I be able to have complete control over my business by choosing to go for your managed support service?
  • Q2. Will you take backup for your service?
  • Q3. Can you scale your team as per my project service needs?
  • Q4. Will there be any hidden costs for your managed support services?

Yes. We understand you may have some kind of reservations when handing over such tasks to us. We assure you that you will have full control over your business solution while our team works for you. Moreover, you will be able to focus better on your core business areas by handing over such work to our team.

Yes. We always do that. We regularly take backup of all the critical data and place them at a remote location. This way if anything gets modified or deleted then it can be easily restored using the backup.

Yes. If you need some additional support then we can scale our team to meet your requirements. Everything can be finalized right at the beginning when discussing the support service for your business.

No. We don’t charge any hidden costs for our services. Based on your support service requirement, the estimated costs will be listed out to you upfront.

Associated Subsidiaries