- We offer certified developers to hire.
- We’ve performed 500+ Web/App/eCommerce projects.
- Our clientele is 1000+.
- Free quotation on your project.
- We sign NDA for the security of your projects.
- Three months warranty on code developed by us.
Odoo is an open-source enterprise resource planning (ERP) system that provides a comprehensive suite of business applications. These applications cover various aspects of business operations, including sales, customer relationship management (CRM), inventory, human resources, accounting, and eCommerce. Odoo is known for its flexibility, scalability, and ability to integrate seamlessly with different modules, making it a popular choice for businesses of all sizes.
One of the key reasons why businesses choose Odoo is its modular nature. Unlike traditional ERP solutions, which may require significant upfront investment and lengthy implementation periods, Odoo allows businesses to adopt only the modules they need. This modularity reduces costs, enhances efficiency, and ensures that companies do not have to pay for features they will never use.
However, while Odoo is highly versatile, no single ERP solution can perfectly fit every business out of the box. Every company has unique workflows, operational requirements, and industry-specific needs. This is where Odoo customization becomes essential. By tailoring Odoo to align with a company’s processes, businesses can unlock its full potential, ensuring better performance and user adoption.
Odoo, by default, offers a vast range of features, but businesses often require additional functionalities or modifications to align with their specific needs. Here are some key reasons why customization is necessary:
Customizing Odoo can take various forms, depending on the business’s needs. The major types of customization include:
Odoo consists of a core framework and various modules that can be installed based on business requirements. The key modules include:
Each of these modules can be customized to meet the specific needs of a business. Understanding the modular structure of Odoo helps in identifying areas where customization is required.
Odoo customization requires expertise in programming languages such as Python (for backend development) and JavaScript (for frontend modifications). Odoo developers use Odoo Studio, XML, and QWeb to design and implement custom functionalities.
Key responsibilities of Odoo developers include:
Businesses can either hire in-house Odoo developers or collaborate with Odoo development agencies to implement their customizations.
While Odoo customization offers numerous benefits, it also comes with certain challenges that businesses must consider:
Before diving into customization, businesses should follow a structured approach:
Odoo’s modular architecture is one of its greatest strengths, allowing businesses to customize and extend its functionalities according to their needs. Every module in Odoo serves a specific purpose, such as sales, inventory, accounting, CRM, or human resources. While these modules come with pre-built features, businesses often need to modify them to align with their internal processes.
Customizing Odoo modules involves tweaking existing functionalities, adding new features, or even creating entirely new modules. This customization helps businesses automate tasks, improve efficiency, and optimize workflows according to their specific operational needs.
Before diving into customization, it’s essential to understand the structure of an Odoo module. A module in Odoo consists of the following components:
Each of these components can be modified or extended to customize Odoo according to business requirements.
Odoo provides a range of pre-built modules that businesses can customize to better fit their needs. The customization process typically involves:
Let’s say a business needs to add an extra field to the Sales Order module to track an additional parameter like “Expected Delivery Date.”
Steps to customize:
from odoo import models, fields
class SaleOrder(models.Model):
_inherit = ‘sale.order’
expected_delivery_date = fields.Date(string=”Expected Delivery Date”)
<record id=”view_order_form_inherit” model=”ir.ui.view”>
<field name=”name”>sale.order.form.inherit</field>
<field name=”model”>sale.order</field>
<field name=”inherit_id” ref=”sale.view_order_form”/>
<field name=”arch” type=”xml”>
<xpath expr=”//field[@name=’date_order’]” position=”after”>
<field name=”expected_delivery_date”/>
</xpath>
</field>
</record>
After applying these changes, the Sales Order form will display the “Expected Delivery Date” field, allowing users to input and track delivery expectations.
Sometimes, the default Odoo modules do not meet business needs, and a new custom module is required.
Let’s say a business wants to record customer feedback after sales. This requires a new module that stores feedback linked to customers and sales orders.
Create a new directory in the Odoo add-ons folder:
/odoo/custom_addons/customer_feedback
Inside this directory, create the following essential files:
Create the customer_feedback.py file to define the data model:
from odoo import models, fields
class CustomerFeedback(models.Model):
_name = ‘customer.feedback’
_description = ‘Customer Feedback’
name = fields.Char(string=”Feedback Title”, required=True)
customer_id = fields.Many2one(‘res.partner’, string=”Customer”, required=True)
sale_order_id = fields.Many2one(‘sale.order’, string=”Sales Order”)
feedback = fields.Text(string=”Feedback”)
rating = fields.Selection([(1, ‘1 Star’), (2, ‘2 Stars’), (3, ‘3 Stars’),
(4, ‘4 Stars’), (5, ‘5 Stars’)], string=”Rating”)
Modify customer_feedback_views.xml to define how the form and list views will appear:
<odoo>
<record id=”view_customer_feedback_form” model=”ir.ui.view”>
<field name=”name”>customer.feedback.form</field>
<field name=”model”>customer.feedback</field>
<field name=”arch” type=”xml”>
<form>
<sheet>
<group>
<field name=”name”/>
<field name=”customer_id”/>
<field name=”sale_order_id”/>
<field name=”rating”/>
<field name=”feedback”/>
</group>
</sheet>
</form>
</field>
</record>
<record id=”view_customer_feedback_tree” model=”ir.ui.view”>
<field name=”name”>customer.feedback.tree</field>
<field name=”model”>customer.feedback</field>
<field name=”arch” type=”xml”>
<tree>
<field name=”name”/>
<field name=”customer_id”/>
<field name=”sale_order_id”/>
<field name=”rating”/>
</tree>
</field>
</record>
</odoo>
Create an access control file security/ir.model.access.csv to allow access to the module:
id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
access_customer_feedback,Customer Feedback,model_customer_feedback,,1,1,1,1
Finally, modify __manifest__.py to register the module:
{
‘name’: ‘Customer Feedback’,
‘version’: ‘1.0’,
‘summary’: ‘Module to collect customer feedback’,
‘author’: ‘Your Company’,
‘category’: ‘Sales’,
‘depends’: [‘sale’],
‘data’: [
‘security/ir.model.access.csv’,
‘views/customer_feedback_views.xml’,
],
‘installable’: True,
‘application’: True,
}
Once this module is installed, it will allow businesses to collect and store customer feedback linked to sales orders.
Odoo allows businesses to automate various workflows, reducing manual effort and increasing efficiency. Workflows can be automated using:
To send automatic reminders for overdue invoices:
This ensures customers receive automated reminders for unpaid invoices.
Odoo is a powerful and versatile ERP system, but businesses often need to integrate it with other tools and software to optimize their operations. Integrations help in connecting Odoo with third-party applications such as CRM tools, payment gateways, e-commerce platforms, and accounting software. These integrations ensure seamless data flow between different business systems, reducing manual work and improving efficiency.
Odoo provides several ways to integrate with third-party applications:
In this section, we will explore these integration methods in detail, along with examples of how they can be implemented in real business scenarios.
Odoo provides a robust API that allows businesses to communicate with external applications via XML-RPC and JSON-RPC protocols. This API enables data exchange between Odoo and third-party software like accounting tools, CRM platforms, or inventory management systems.
Let’s say a business wants to sync its customer database between Odoo and an external CRM system. The following steps demonstrate how to achieve this using Odoo’s API.
Before performing any API operations, authentication is required.
import xmlrpc.client
url = ‘https://your-odoo-instance.com’
db = ‘your-database-name’
username = ‘your-email@example.com’
password = ‘your-password’
common = xmlrpc.client.ServerProxy(f'{url}/xmlrpc/2/common’)
uid = common.authenticate(db, username, password, {})
if uid:
print(f’Successfully authenticated with UID: {uid}’)
else:
print(‘Authentication failed’)
Once authenticated, we can retrieve customer records from Odoo.
models = xmlrpc.client.ServerProxy(f'{url}/xmlrpc/2/object’)
customers = models.execute_kw(db, uid, password, ‘res.partner’, ‘search_read’,
[[]], {‘fields’: [‘name’, ’email’, ‘phone’]})
for customer in customers:
print(f”Customer: {customer[‘name’]}, Email: {customer[’email’]}, Phone: {customer[‘phone’]}”)
Now that we have retrieved customer data from Odoo, we can send it to the external CRM via its API (assuming it has one).
Odoo offers pre-built connectors that allow seamless integration with third-party platforms like Shopify, WooCommerce, and Stripe. These connectors act as bridges between Odoo and other applications, synchronizing data automatically.
A business running an online store on Shopify can integrate it with Odoo to sync orders, inventory, and customer details.
After completing these steps, Odoo will automatically fetch new Shopify orders and update inventory in real time.
Webhooks allow real-time data transfer between Odoo and third-party applications. Unlike APIs that require periodic polling, webhooks trigger instant updates when an event occurs.
A business may want to send an invoice notification to customers via a third-party SMS service whenever a new invoice is generated in Odoo.
Whenever an invoice is created, Odoo will send the details to the SMS service, which will then notify the customer.
For unique integration needs, businesses can write custom scripts in Python to connect Odoo with external applications.
Let’s say a business manages inventory in a third-party warehouse management system (WMS) and wants to sync stock levels with Odoo.
import requests
warehouse_api_url = “https://warehouse-system.com/api/inventory”
response = requests.get(warehouse_api_url)
if response.status_code == 200:
inventory_data = response.json()
print(“Inventory data fetched successfully”)
else:
print(“Failed to fetch inventory data”)
for item in inventory_data:
product_id = models.execute_kw(db, uid, password, ‘product.product’, ‘search’,
[[(‘default_code’, ‘=’, item[‘sku’])]])
if product_id:
models.execute_kw(db, uid, password, ‘product.product’, ‘write’,
[product_id, {‘qty_available’: item[‘stock’]}])
print(f”Updated stock for SKU: {item[‘sku’]}”)
This script will fetch stock data from the warehouse and update Odoo’s inventory accordingly.
Odoo supports integration with multiple payment gateways, including PayPal, Stripe, and Razorpay. These integrations allow businesses to accept online payments directly from their Odoo system.
Go to Apps > Install Razorpay Payment Acquirer.
After setup, create a test order and make a payment to verify the integration. Once confirmed, enable Razorpay for live transactions.
Security is a critical aspect of any business software, and Odoo provides a robust framework to protect data, manage user access, and ensure compliance with industry standards. Since Odoo is used for managing sensitive business information such as customer details, financial transactions, and inventory records, it’s essential to implement security measures that prevent unauthorized access and data breaches.
Odoo’s security model includes:
This section will explore how to implement these security measures in Odoo to ensure that business data remains protected from unauthorized access and cyber threats.
Odoo allows administrators to create different user groups, each with specific permissions. These groups determine what a user can see and do within the system.
Some common Odoo user groups include:
This ensures that each user only has access to the modules and data necessary for their role.
Record rules define which users can read, write, delete, or modify specific data in Odoo. Unlike user groups, which control module-level access, record rules operate at the data level.
For example, a Salesperson should only see their own customers, while a Sales Manager should see all customer records.
This approach prevents unauthorized access to sensitive customer data.
Odoo provides several built-in security mechanisms for data encryption and secure storage:
To secure Odoo using HTTPS, follow these steps:
server {
listen 443 ssl;
server_name yourdomain.com;
ssl_certificate /etc/letsencrypt/live/yourdomain.com/fullchain.pem;
ssl_certificate_key /etc/letsencrypt/live/yourdomain.com/privkey.pem;
location / {
proxy_pass http://localhost:8069;
}
}
sudo systemctl restart nginx
This ensures that all data transmitted between Odoo and users remains encrypted.
Audit logs help businesses track user activities within Odoo, allowing administrators to monitor security incidents, compliance violations, and unauthorized actions.
[options]
log_level = info
logfile = /var/log/odoo/odoo.log
sudo systemctl restart odoo
Now, all system actions will be recorded in /var/log/odoo/odoo.log, allowing administrators to audit activities.
Passwords alone are not enough to protect accounts from cyber threats. Two-Factor Authentication (2FA) adds an extra layer of security by requiring users to enter a one-time code sent to their mobile device or email.
This prevents unauthorized access even if a password is compromised.
As businesses scale, their ERP system must handle increasing amounts of data and users without slowing down. Performance optimization in Odoo ensures smooth operations, faster response times, and a seamless user experience.
Performance issues often arise due to:
In this section, we will explore practical strategies to optimize Odoo’s performance and ensure it runs efficiently as the business grows.
Odoo relies on PostgreSQL as its database engine. Poorly optimized database queries can significantly slow down the system.
Enable Query Logging: Track slow queries in PostgreSQL by modifying the postgresql.conf file:
log_min_duration_statement = 500 # Logs queries taking longer than 500ms
Identify Slow Queries: Use the PostgreSQL EXPLAIN ANALYZE command:
EXPLAIN ANALYZE SELECT * FROM sale_order WHERE state = ‘done’;
Create Indexes: If queries on large tables are slow, create an index:
CREATE INDEX idx_sale_state ON sale_order (state);
Vacuum and Analyze: Regularly clean up dead tuples using:
vacuumdb –analyze odoo
Inefficient Python code in Odoo modules can cause slow processing.
Avoid nested loops:
Instead of:
for record in records:
for line in record.lines:
process(line)
Use:
lines = records.mapped(‘lines’)
process(lines)
Use batch processing: Process multiple records at once instead of individual updates.
records.write({‘state’: ‘done’}) # Faster than looping and updating one by one
Odoo uses XML for views and configurations. Large XML files slow down loading times.
Redis can be used to cache sessions, reducing database queries.
Install Redis on the server:
sudo apt install redis-server
Modify odoo.conf to use Redis for session storage:
[options]
db_host = localhost
db_port = 5432
admin_passwd = admin
session_store = redis
Restart Odoo to apply changes:
sudo systemctl restart odoo
For businesses with high user activity, implementing a load balancer ensures Odoo handles multiple requests efficiently.
Example NGINX load balancing setup:
upstream odoo_servers {
server odoo1.example.com:8069;
server odoo2.example.com:8069;
}
server {
listen 80;
location / {
proxy_pass http://odoo_servers;
}
}
Odoo performance depends on CPU, RAM, disk speed, and network latency.
Users | CPU | RAM | Storage |
1-10 | 2 vCPU | 4GB | SSD (50GB) |
10-50 | 4 vCPU | 8GB | SSD (100GB) |
50-100 | 8 vCPU | 16GB | SSD (200GB) |
The number of worker processes in Odoo determines how many requests can be handled simultaneously.
Determine CPU count:
nproc
Use the formula:
workers = (CPU cores * 2) + 1
Update odoo.conf:
[options]
workers = 5
Restart Odoo to apply changes:
sudo systemctl restart odoo
Example: Optimize JavaScript loading in templates:
<script async=”true” src=”/web/static/src/js/main.js”></script>
Large PDF reports can slow down the system. Optimize by:
Odoo is a powerful and flexible ERP system, but to unlock its full potential, businesses must customize and optimize it to fit their specific needs. Throughout this five-part series, we explored various aspects of Odoo customization, from basic modifications to advanced performance optimizations.
Odoo’s open-source nature gives businesses the flexibility to adapt and evolve according to their needs. Whether you are a small business looking for minor tweaks or a large enterprise requiring deep customization, Odoo provides the tools to build a solution that fits perfectly.
By mastering Odoo customization, businesses can increase productivity, improve workflows, and gain a competitive edge in the market.